FAQ

Psychotherapy is a form of talk therapy aimed at improving mental health and well-being. You and your therapist will work collaboratively towards positive change in thinking, feelings, behaviours and social functioning.

Considering accessing therapy is a personal decision. It can be helpful to connect with a few different therapists, to see who might be the best fit for you. This is a great opportunity to ask any questions you might have about what to expect and the process of therapy before starting your therapeutic journey.

This is completely up to you. You will decide what frequency of sessions feels right for you. Initially, individuals tend to start off with frequent sessions (weekly or bi-weekly) and space the sessions out as they feel.

There is no specific age of consent to treatment or therapy, it is about whether the individual is capable of consenting. Each person is assessed on an individual basis. For those who consent to therapy, sessions and personal information is kept confidential between them and their therapist, with a few exceptions:

These exceptions include: 1. If there is danger of the client seriously hurting themselves. 2. If there is a danger of the client seriously hurting someone else. The individual at risk of harm will need to be alerted. 3. If there is any indication that a child (under 16 years of age) or an elderly person (over 65 years of age) is at risk from sexual, physical, emotional abuse, and/or neglect. 4. In some cases, a file could be subpoenaed by the court or be reviewed by a regulatory body. 5. If a client shares that they have been sexually abused and/or harassed by a health care professional, a report must be made to the appropriate college(s) (e.g. College of Physicians and Surgeons).

When working individually with clients, we are not able to disclose any information that might be at risk of breaching client confidentiality. If you are a parent or a partner and would like to be more involved in your loved ones therapy, please connect with us to discuss how you can do this without accessing confidential personal information.

Psychotherapy and Social Work is not covered by OHIP. Your benefits plan might cover therapy. However, if you do not have insurance, our Psychotherapy Intern offers sliding scales to meet your therapy needs, while also being mindful of your financial situation.

Our fees range from $90+ HST to $155+ HST (lower cost therapy is available). Fees range based on each therapist's experiences and qualifications.

If you would like to cancel an appointment, please do so at least 24 hours prior to your scheduled appointment. Please cancel by emailing or leaving a voicemail for your therapist directly, or our admin team.